Delivery

WE OFFER COMPLIMENTARY FREE SHIPPING WITHIN NZ (including rural addresses, no minimum spend).
During COVID-19 Alert Level 3 your orders will be safely shipped contactless from our family operated premises.
Most of the Air Tracks are custom-made, which allows you to get exactly what you want - any size, more than 20 color combinations to choose from, personalisation, adding extra velcro strips, and more. 
The delivery timeframe to your door is around 3 weeks, depending on your location (excludes Available Now models and electric pumps which can be delivered within 2-3 days).
Please don't hesitate to contact  us if you have any questions. We usually reply within 1-3 hours.
After you place an order, you will receive an email confirmation (check your Spam box) and if any of your details are incorrect or you want to change something in your order, please notify us as soon as possible.
If you live in a rural area, the time frame for delivery may be slightly longer. Public holidays can also affect the delivery schedule. Closer to a delivery day, you will receive a confirmation email from us with tracking information, stating that the parcel is on its way to you with a local courier.
We use Mainfreight shipping company for large air tracks. Courier Post and Fastway for lighter parcels.
We ship to Australia (shipping is calculated during checkout) and worldwide too. Email us to get a quote.